Compelite Limited

Tuesday, December 03, 2002

Compelite Roll Out Online Survey System

The Australian Association recently launched their annual year end questionnaire. With over 500 members, feedback is valuable to ensure members are satisfied with the events, the management and the cost for this non-profit organization.

Normally, the Association sent out letters to all member asking them to fill in a paper questionnaire and post it back. The admin would type all the results into a spreadsheet and work out the overall statistics. The whole process would take months, and the response was less than 50%.

This year The Australian Association contacted Compelite to simplify the process. We offered our online survey as a solution. Within 30 mins of the first email 38 members had already done the questionnaire. And the results were automatically calculated in real-time.

The following morning over 200 people had submitted their answers and the results were already showing good information on how things could be planned for the following year.

The Association thinks this to be a great success with over 80% of members contributing and with results in real-time with no laborious calculations required, giving results in days rather than months. The system questions are easy to edit, add and delete and many surveys can be run at once.

From this project the Australian International School and Ernest Maude Financial Services have made enquiries to set up their own on-line survey.

Try our demo survey